Terms & Conditions

  • AGREEMENT BETWEEN THE CLIENT AND MONTAÑAS AZULES APART HOTEL of ARTRANS S.A.

  • This website is offered to you, the client, on the understanding that you accept, without any modification, the terms, conditions and notices contained herein. The use of this website implies, on your part, the acceptance of said terms, conditions and notices.

  • LIMITATION TO THE PERSONAL AND NON-COMMERCIAL USE

  • This website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, show, use, reproduce, publish, license, assign, sale or create works that derive from the information, the software, the products or services that may be found in this website or that may be obtained from said website.

  • LIMITATION OF LIABILITIES

  • The materials gathered in this website are supplied "as is" and without guarantee, statement, condition or commitment of any kind, either expressed or implied, statutory or otherwise, included but not limited to the guarantees of aptitudes for commerce, violation of laws of intellectual property or suitability for a specific end.

  • Montañas Azules Apart Hotel may perform changes in the materials, programs, policies and other information that is described in the materials, any time and without notice. It is not liable for the errors in the data transmission, typographical errors, or incorrect technical data that may appear in the materials, including but not limited to errors related to the rates and available dates.

  • LIMITATION OF THE ILLEGAL OR FORBIDDEN USE

  • As a condition for your use of this website, you ensure to Montañas Azules Apart Hotel that this website shall not be used with illegal goals or goals that are not authorized by this terms, conditions and notices.

  • MODIFICATION OF THIS AGREEMENT

  • Montañas Azules Apart Hotel may, at any time and at its discretion, modify the terms of access to this site. If you keep using the site after a modification, it shall be understood that said change is accepted.

  • USE OF THE WEBSITE

  • The function of reservations of this website is only provided to help the clients determine the availability of goods and services related to the trips and to perform valid reservations, without any other aim. You ensure that you have at least 18 years old and legal capacity to entering into this Agreement and to use this website, pursuant to all and every term and condition set forth herein. You commit yourself to be the financial manager of all the uses you make of this site. You commit yourself to supervise the use of minors of this website on your behalf or account. Likewise, you ensure that all the information provided by you or by your family members when using this website is true and accurate and without limitations, false or fraudulent reservations. You agree on the use of the reservation services of this webpage only to perform valid reservations or purchases for you or for someone else, who is duly authorized for said action. You understand and accept that the excessive or abusive use of the reservation services of this website may derive in the denial of access of these services to you.

  • CURRENCY CONVERSION

  • The types of exchange are based on public sources and must be only used as directives. The room prices are only ensured in the local currency of the hotel. The quotes of the currencies are not updated every day.

  • Reservations

  • The particular reservations may be performed via telephone, email address, fax or from our website. www.mazules.com.ar

  • So as to confirm the reservations, they must be accompanied by the information of a valid credit card (complete number, expiration date, safety code and bearer name), or else to perform a deposit or transference to our bank account as a token payment of said reservation.

  • The payment of the room is performed at the moment of hotel check-in; the eventual cancellation expenses (no show) shall be charged to your credit card.

  • Information which is transmitted on line is binding, in legal terms. Eventual additional expenses are paid by the guest and are cancelled at the moment of check-out.

  • Reservation cancellation and no show

  • Regulations for cancellations by private clients are based on the legal regulations in force. The reservations may be cancelled by the same means you used to make a reservation with a minimum of 48 hours in advance upon the day of entrance to the hotel.

  • The no cancellation or your cancellation outside the fixed term shall imply a penalty of one night of hotel, which shall be debited from your credit card. Reservations which have a deposit or bank transference as a backup shall keep said credit as hotel nights, and they must be use in six months at the most.

  • Guests’ entrance

  • Guests have to register all the guests to be accommodated by filling the sign-in sheet stipulated by this facility and also showing the identifications which certify their identity. The company shall deny accommodation to the guest who does not fulfill these requirements.

  • Entrance time (check-in) to the rooms and apartments is at 1p.m. and the time to leave the rooms and apartments (check-out) is at 10 a.m.

  • In the event any guests stay longer, a value equal to half a day of the price used in their stay shall be charged.

  • Guests must specify in the registration form (admission form) the number of days or period of their stay in the hotel. For the previous effect, a time unit of a day is considered, whose expiration is fixed at 10 a.m. every day. When the time of accommodation is not established in the registration form, it shall be understood that the accommodation is for just one day and the longer stays shall be considered as implicit and voluntary extensions of 24 hours. The hotel may end this period at any time, after providing the proper notice.

  • It is totally forbidden to enter and stay in the hotel with animals.

  • Guests may not disturb the order or cause any inconvenience to other users within the facility, and use the elements of the rooms for ends other than the ones they are intended to.

  • Persons who are not the ones registered may not stay in their rooms and, in any event, they shall give prior notice in the reception about any variation in the number or identification of people who was originally registered. In no event, the number of people lodged in each apartment may exceed the capacity assigned for each facility to each apartment.

  • Montañas Azules Apart Hotel administration is not liable for the loss of jewels, money, documents or other values of any kind, that are kept in the rooms, since in each of the suites there is a safety box with a personal key for such end.

  • Please bear in mind that smoking is not allowed in the building. The corridors and rooms are equipped with highly sensible smoke detectors.

  • Use of the SPA

  • The use of the hydrotherapy circuit of Manantiales SPA is included in the price of the room, for safety reasons, may be performed only by people older than 16 years old and the entrance to people suffering from hypertension and diabetes is forbidden. The hotel thus assumes that you provide your health statement along with your reservation.

  • To use the spa, it is essential to have a bathing suit and must book a turn in reception. The guest which uses this service must follow the indications of the personnel which will guide you during the performance of the circuit.

  • Cards (keys): The guests shall be in charge of the use and handling of the keys of their room. They must be delivered in Reception at the moment of performing the check-out.

  • Cleaning of the room: When guests want the maid in charge to clean their room, they must place the green notice in the door handle, and the maid will perform the service during the morning. If guests put the red notice, the maid will NOT enter the room.

  • Objects of the room: The objects that are inside the room are for the exclusive use within said room; therefore, it is strictly forbidden to take any of said objects outside the room.

  • Admission right: The hotel reserves the right to refuse admission of occasional visits and, in no event, the access to the rooms with no previous notice in the reception will be allowed.

  • Laundry: To use this service, the guest must fill the form that is designed for such end and must inform the existence of a valet in reception, which will be delivered a day after being sent.

  • Mini-bar: Articles which are in the mini-bar have a price, and you will find the price list in the inside part of the door of said mini-bar.

  • Services: The garage, Internet, the use of the gym and the use of the Spa and the buffet American breakfast are included in the price of the room. If guests want to ask for breakfast, this service has an additional cost.

  • It is understood that, when making the reservation, guests know and accept the internal regulation of Montañas Azules Apart Hotel in full, and agree with all and every item that was mentioned before.